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Ah, the neverending, loading screen when trying to connect your Onn TV to WiFi. It’s a pain. It’s also common enough to necessitate a breakdown of how to fix it so you can troubleshoot your way back to your favorite streaming services.
If you’re thinking this is just an Onn thing, it’s not. It doesn’t matter what kind of device you have. If it connects to WiFi, it’s bound to run into a snag at some point. Onn TVs are no different.
Fortunately, the root cause of this frustrating error is generally simple, with a straightforward fix.
In fact, in some situations, it’s not even your Onn TV that’s causing the problem. So, before you sling the remote through the Onn TV screen, calm down, and let’s come up with a creative solution together.
Table of Contents
6 Causes And Fixes To Onn TV Not Connecting To WiFi
1. Power Cycle Your Onn TV
The reason we’re going for the TV first and not the router is that it’s simpler to power cycle than a router. So, we might as well nip this one in the bud first. If nothing else, we can eliminate the Onn TV as the problem. Well, at least for the most part, anyway.
Power cycling an Onn TV isn’t as complex as it sounds. All you need to do is the following:
- Turn off the Onn TV
- Unplug it from the power outlet
- Give it a few minutes
- Plug it back into the power outlet
- Turn the Onn TV back on
Now, once the TV is back on, go to the Network Settings and try to connect to your WiFi network once again.
- Press the home button on the remote
- Select “Settings”
- Select “Network & Internet”
- Select “WiFi”
- If your network pops up, select it and connect
This is one of the simplest fixes on the list so you should try it first before you do anything else.
2. Restart the Router
Restarting the router is your next-best option and it’s not complicated either. It just takes a little longer than resetting the TV will. Whenever you do a restart on the router, you should also do a restart on the device you’re trying to connect to the router. So yes, that means restarting your TV again.
It’s also a good idea to do everything in a certain order. That way nothing gets hung up in the restart/cycling back on process.
- Turn off the Onn TV
- Unplug the TV from the power outlet
- Remove the cable/fiber connection from the router
- Unplug the router from the power outlet
- Wait a solid five minutes
- Plug the cable/fiber connection back into the router
- Plug the router back into the power outlet and let it cycle all the way back up
- Once the router is green and ready to go, plug your TV back in
- Press the power button and turn the TV back on
Of course, there is a power button on your router but it is always best to just unplug the devices, that way any remaining static charge on the devices dissipates. Give everything time to sit around with no power whatsoever before you plug everything back in.
This solution works well over half the time when your devices are having trouble connecting to your WiFi network. It’s often an effective solution when all other efforts have failed, especially since it forces a restart on the router and the TV.
Any software glitches or other problems with the connection are generally eliminated this way.
3. Check Over Your Cables and Connections
It’s surprisingly easy to damage an HDMI cable, an ethernet cable, or a fiber cable, especially the fiber cable. Check them all over for crimps or areas where the exterior is bubbled up because the cable was previously bent.
Also, unplug the cables and check the ports to ensure they are free of dirt, dust, and debris. Another thing worth considering is the quality of your cables. Cheap, last-gen HDMI cables are not the way to go, especially if you’re running 4k.
It’s always best to have premium cables in your setup whenever possible.
4. Signal Interference
Signal interference is often an underlying issue that you may not notice throughout the day. You may have a weak signal but it’s enough to keep things streaming right along on your Onn without a hitch.
However, all it takes is bringing in a brand-new microwave or rearranging the living room to mess everything up.
WiFi is notoriously finicky, with difficulty passing through concrete, brick, interior walls, glass, and just about any kind of metal.
Then there’s the matter of other signals, almost all of which interfere to one degree or another. Microwaves, cell phones, Bluetooth devices throughout the home, you name it, it probably interferes with WiFi.
There are a ton of apps out there for running internet speed checks. Your router probably came with an accompanying app that does speed tests. What you want to do is run a speed test while standing right next to your Onn TV, as close as you can get.
If you have a router/gateway that offers 2.4 GHz and 5.0 GHz, it may be that your Onn is on the 5.0 GHz band. The 5.0 offers much faster internet but the range is vastly diminished compared to 2.4. Also, if you have a tri-band router, you may have two 5.0 options or even a 6.0 option.
The point of all this is you need to be on the best connection with the best speed for your needs and preferences on the Onn TV.
On the flip side, a 4k Onn that’s connected to 2.4 may be struggling on the slower band. If you have multiple bands and channels available, you can select them manually on your Onn.
- Press the Home button on your Onn TV remote
- Select the “Settings” menu
- Select “Network and Internet”
- You should see a list of all the available bands
- Depending on your router, each band probably has a password to access it
- Select the one with the best signal
Also, your most data-hungry devices are probably TVs, smartphones, and tablets. To get the best out of them, you want to be as close to your router as you can be, with line of sight a priority if you can work it out.
If you are consistently getting slow speeds and your Onn is a ways off from the TV, consider getting a WiFi extender or repeater for whole-home internet.
5. Connect Your TV Via Ethernet
This option is not possible for everyone. However, if your router is really close to your Onn TV, consider connecting the TV to the router/modem/gateway with an ethernet cable. This will effectively eliminate all interference and give you the smoothest, fastest, and most reliable connection.
Ethernet cables are not subject to line-of-sight issues or interference from walls and other materials throughout the home, microwaves, Bluetooth devices, and other WiFi devices. It might look bad with an extra cable there, especially if your TV is wall-mounted and you have to run the ethernet up the wall.
But, if it corrects the problem, even if you only deem it a short-term solution, you’ll have the fastest internet your ISP can provide.
6. Factory Reset Your Onn TV
No one wants to have to do this. It is a last resort action and it will effectively delete everything you’ve downloaded onto the TV, including all of your saved login information allowing you to simply open an app quickly and seamlessly.
However, you can set all of this back up again. As onerous as that sounds, it’s probably your only remaining option at this point. The good news is, that a factory reset will return your Onn TV to its default settings, right out of the box, so any other underlying issues will be resolved as well.
- Turn on your TV and press the Home button on your remote
- Select the “Settings” menu
- Slide down to “System” and select it
- Select “Advanced Settings”
- Select “Factory Reset”
- Follow the onscreen instructions to complete the factory reset
It may take your TV a minute since it’s basically wiping everything you’ve ever put on it. It should also power off and power back on by itself as it resets (which is the last stage of the factory reset). From this point forward, you basically have to treat your TV as if you just took it out of the box for the first time.
You’ll have to set everything up again, however, one of the things you will have to set up from the beginning is the network connection. In other words, you’ll know if the factory reset solved the problem before you get into the meat and potatoes of the entertainment part.
Final Thoughts on Onn TV Not Connecting to WiFi
Hopefully, these six steps will get your Onn TV working again, and connected to your WiFi network with optimal speed. What’s the point of an Onn TV with built-in streaming if you can’t stream, right? The factory reset is the last resort so hopefully the problem will be fixed long before then. Happy streaming!