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WhatsApp Is a very useful tool for communicating with friends and relatives, much like any social media or messaging app. One of the main draws of this app is that you can use it internationally to talk to people all over the globe without paying any fees or charges that might come with other programs on your phone, such as standard text messaging.
With so much flexibility, it is easy to see why many people prefer WhatsApp for chatting with friends, and you can even make groups for business meetings that can include texts, images, or recorded video.
Some users are concerned about what might happen to WhatsApp messages or the program’s functionality if their phones are disconnected, suspended, or otherwise stop working for any reason. We’ll delve into these topics in our article below.
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The term “disconnected” can mean a couple of things here. We could be talking about a temporary interruption of service because of some sort of fault on the side of your provider. However, a disconnection could result from intentionally turning off your phone number for a variety of reasons.
Perhaps there is an issue on your end, or maybe you are in the process of switching numbers. In any case, we can address both of these things in relation to WhatsApp and its availability.
The answer in either of these cases is largely similar, there is just some difference of time involved. If your phone is disconnected, you won’t be able to make or receive calls or text messages. Your service provider gives you the ability to access the network that sends and receives signals for calling or texting while you are out and about. Once your phone is disconnected from that service, you lose that functionality.
However, if you have any available Wi-Fi connections, you could still use WhatsApp from a disconnected phone number. This is because WhatsApp is a free service that allows you to use its platform to send messages, images, or videos to friends. It has no relation to the service provider that gives your phone number wider access.
You do need some kind of connection to a network in order to send or receive any data, whether this is WhatsApp or any other program.
Therefore, a connection of some sort is required even if your phone’s number or service plan is not active. However, Wi-Fi connections do suffice in these cases.
Because we’re dealing with a disconnected phone number here, it makes sense to mention the possibility of numbers getting recycled and assigned to other users. This is most common with prepaid services that sell numbers to individual callers.
The new owners of the numbers pay for the right to rent that number for as long as they pay for the account. What happens, though, if the account itself is deactivated? In most cases, there is ample time to “top up” or reactivate the account and continue using it seamlessly. If enough time passes, the number could be assigned to someone else.
With disconnections like this, if the number gets assigned to another person, they could start getting WhatsApp activity that is meant for you. This would depend on whether they get your old number and choose to install WhatsApp as well.
They will start getting activity sent to that number if they do. If your phone is disconnected from a particular number and you fail to get a different one or inform the relevant parties you would like to message via WhatsApp, the new user may get some confusing activity on their own WhatsApp thanks to your old number.
If you use a prepaid service, it is a good idea to keep it active. Otherwise, you should be ready to inform your contacts if you’re disconnecting or making a switch.
Unlike a disconnection, a suspension is usually a temporary block on your account. Again, there could be multiple reasons for this. We’ll start this section by assuming that the suspension is temporary, but the answer is similar to the one about a disconnected line.
You can still use WhatsApp over Wi-Fi if your phone is suspended.
An account suspension like this comes from your provider. No matter the reason, this means that there is a period in which your service provider has deemed that you shouldn’t be able to make calls or send texts over cellular data.
As we mentioned in the previous section, you do need some kind of data connection in order for signals to send your messages from WhatsApp to other users and receive replies back in kind. An account suspension means that you can’t do this via cellular data plans.
However, because WhatsApp is a free third-party service that is not connected to your provider, it should be possible to continue sending and receiving this app data over Wi-Fi whenever you are in range of a connected network.
We will cover some aspects of this in the relevant sections below in greater detail, but we mention it here, as we are dealing with the topic of suspensions. WhatsApp can also suspend your account, although it is localized to the app itself only, not your phone service.
When you sign up to use WhatsApp for the first time, you make a pledge to agree to the company’s Terms of Service. Should any kind of violation occur, WhatsApp may review your activity and issue a suspension of its own.
In these cases, you won’t be able to use the application that is associated with your phone number for however long the suspension lasts.
Again, your broader phone service should be unaffected, but WhatsApp itself won’t be available to you. If this should happen to you, you will notice a timer that displays how long your suspension is supposed to last.
Most suspensions only last a couple of days max, but the company could issue longer ones for more serious matters. The thing to do here would be to wait for your account to become active again and resume your activity as normal.
There might be occasions where you lose access to your phone, change your number, or otherwise don’t have the original number that was associated with your WhatsApp account when you first signed up for the service.
In such cases, you probably don’t want to lose all of the history of messages and other media that you have stored with your WhatsApp profile. There are a couple of ways you might be able to recover your account even without access to your original phone number.
You can use your email address instead of your phone number to log into your WhatsApp account.
In most cases, you’ll need to enter the email address of your choice and then receive a code that will allow you to get into your account or reset your password. Once you are inside, you may be able to go to ‘Settings’ section of your account to change the number to the main one you are now using.
There may be other steps you might need to go through in order to ensure that whatever new number you are using is the main one that will be associated with your old WhatsApp account from that point forward. You will need some kind of ability to receive calls, SMS, or otherwise get codes for verification.
If you are logged into WhatsApp Web, you could have access to your WhatsApp account via the desktop app for WhatsApp instead of the usual mobile app. If you are, you may have access to some of the settings you need to make a current backup of your WhatsApp account activity that you can migrate.
However, as long as you are able to log into the account via any kind of email or verification code for a different number, your WhatsApp program should search for any backups of your account history that it will then download for you.
Unless you change the settings manually, WhatsApp backs itself up daily.
The SIM card itself being deactivated is a somewhat different problem from the others we’ve discussed here, and it is one that could be harder to solve.
Your SIM card contains user data for your network provider that includes your number, and it says that this is your number and you are who is supposed to be using the phone, essentially.
There is a way to go into WhatsApp and use the program’s own change number feature when you get a new SIM that uses a different number from the one you used when you first started WhatsApp.
However, if you didn’t do that, and if the network has deactivated the original SIM that is associated with your WhatsApp account, the problem is different.
While WhatsApp has several ways to get you back into your account, they rely on the SIM card at least being active in order for that to happen. If it isn’t, there is no conventional way to get back into your account.
Part of this is logistics, but it is also something of a security measure designed to keep users and their data safe. Al may not be lost, however.
You could call the company and ask them to release the same number to you. Sometimes, other users may buy fresh SIMs that have your old number attached to them.
Before this happens, you can request that it be released back to you instead. There is no guarantee that this would work, but it is an option for you.
Otherwise, you can ask a trusted friend to email you the entire chat history, if they have access to it as part of their own backups. This isn’t conventional, and you would still need to start a new account, but it is one way to get some of the information back.
Yes, there is still a way to use WhatsApp with a deactivated number. You’ll have to use it over Wi-Fi access in order to get the signals you need to send and receive data, however. It is also vital that you just leave the app as is on your device.
If you uninstall WhatsApp from a deactivated number, you may have problems once you reinstall it. If you do this, WhatsApp will ask for a registration code again once you open the app fresh for the first time. The code needs to be sent to a number that has active cellular data on the network.
Therefore, a deactivated number can’t work if you already uninstalled WhatsApp beforehand. If you just leave it on the device, however, a standard Wi-Fi connection should allow you to continue to send data.
This limits the functionality of WhatsApp, so it might be best to get a new, active number as soon as you can.
WhatsApp has a simple, easy-to-use interface that lets you connect with people from all around the world just via your phone number. There are no long-distance fees or hidden charges, making it a preferred social media communications app for many.
If your number is blocked, suspended, or deactivated, there are ways to get back into your account. However, some of these actions are harder to turn back than others, and users should take care to keep their accounts with both providers and WhatsApp itself in good standing for the best results.