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Well, this is just a lovely problem to have—blaring sound (probably at the most inconvenient moment possible) even though you’ve dropped the volume down as low as it will go. It’s an aggravating problem to be sure. Thankfully it’s a rare and often fixable problem as well.
Roku TVs are excellent and highly convenient TVs in the affordable TV market and it’s a shame when some of them mess up. It gives other Rokus a bad name, even though the vast majority of them are problem-free.
If your Roku TV is incredibly loud and you’re desperate for a fix, you’ve come to the right place. We’ll work through a number of potential causes and fixes so you can navigate through each one on your own, in the comfort of your own home, of course, with earmuffs.
Table of Contents
Roku TV Volume Too Loud On Lowest Setting (5 Causes & Fixes)
1. Your Remote is Only Pretending to Cooperate
Fortunately, this one is easy to recognize and quickly. If your remote isn’t working, you won’t see the tell-tale volume bar up on the TV, with the volume blessedly decreasing as you hold the down-volume button.
It could be a battery issue or it may be an underlying issue with the remote. Roku remotes are fairly hardy devices so unless you drop it from a great height, it’s hopefully just the battery.
There are two things you can do in this situation, one of which requires a smartphone.
- Download and install The Roku App (Official)
- Open the App
- Select “Devices” down at the bottom, right-hand corner
- Make sure your Roku TV is on
- All nearby Roku Devices will appear in the “Devices” window
- Select your Roku TV
- Wait for the app to sync with your TV (it doesn’t take long)
- Once it’s synced, select the Remote icon at the bottom center
- Now you can use the remote on your phone
The first thing to do, now that you have access to the virtual remote, is to try and turn down the volume. If the problem was with your physical remote, then the virtual remote should have no problem turning down the volume.
2. Other, Connected Devices are Interfering
Sometimes, it’s not good enough to just have the factory TV speakers to stream audio from your favorite entertainment networks. Perhaps you added a soundbar in the past or set up an Alexa Home Theater option using Bluetooth.
If you’ve done anything that involves a secondary speaker system in the past, you need to make sure that you haven’t accidentally reconnected your audio to one of those. If we’re talking about Alexa devices here, unplug any that are plugged into the AUX port on the back of your TV.
Also, unplug any soundbars or external speakers you have connected to your TV, whether those devices are connected physically or through Bluetooth. If the volume is still maxed out, consider connecting an Alexa device or a soundbar.
Then, you can go into the Settings menu on your Roku TV and change the audio to an external device. To do this, we assume that everything on the remote is working fine, except it won’t control the up and down volume. Worst case scenario, download and use the Roku App to use the virtual control.
- Press the Home Button
- Go to the Settings Menu
- Select “System”
- Select “Audio”
- For Bluetooth, toggle the switch to On
- Select your Bluetooth speaker when it pops up
- For physically connected audio, select the external audio option that matches your setup
Now that the audio is diverted to an external source, you can control the volume up and down that way, rather than continuing to use the Roku TV remote. You can also test out the Roku remote. For example, once you switch the Roku TV settings to external audio, your Roku remote should operate that source. Try it out and see.
3. Mess with Your “Volume Mode”
There are more than just up and down options in your Roku’s audio options within the standard menu. These include Off, Leveling, and Night. It could be that you’ve accidentally tweaked one of these options and it’s giving you a problem.
Odds are, any one of those options shouldn’t fix your volume at max level while not allowing you to turn it down. However, it’s always a good idea to check and eliminate it from the list.
- Open up the Settings menu again
- Select “System”
- Select “Audio”
- Select “Volume Mode”
- Activate Off mode to default your remote control
- Activate “Leveling” mode so the sound stays the same across all channels
- Activate or Deactivate Night Mode
Night mode is just what it sounds like. It reduces the sound to a whisper level (or just above) for watching TV at night when you’re trying to go to sleep.
4. Power Cycle Your Roku TV
Sometimes, the only option left is to pull the plug (and plug it back in again, of course). Power cycling will get rid of any of those highly irritating little bugs or glitches, one of which is probably causing your problem right now.
The good news is, that the power cycling method is fairly simple to complete, all you need is a little patience.
- Turn off your TV via the power button
- Now, unplug it from the power outlet
- Wait at least a full, two minutes
- Remove the batteries from your Roku remote while you wait
- Press and hold the power button while the batteries are out (removes any residual charge)
- Put the batteries back in
- Plug in your TV
- Press the power button on your Roku remote
- Try to adjust the volume once the TV cycles back up
It’s surprising how often this little trick works. Power cycling (resetting) is one of the most tried and true troubleshooting tactics in the world. It’s always worth a try, especially when you’ve done everything else.
5. System Update
This is something that should take place on its own. Most Roku TVs arrive, right out of the box, with automated updates turned on as the default setting. However, as we are all very well aware, that’s not always the case, especially if you let the kids, other family members, or friends control the TV.
- Press the Home button on your Roku remote
- Push the “Left” button on the D-Pad to go to the Menu
- Scroll and select “System”
- Select “System Update”
- Select “Check Now”
If there is an available update and your Roku is not updating on its own, it will show on the screen after just a few seconds of scanning for available updates. If a new update does pop up, all you need to do is select the new update and confirm the process.
The Roku TV should do the rest on its own, so long as you have an active internet connection. Once it’s done updating, attempt to control the volume with your Roku remote again.
Fortunately, for any Roku users out there having this problem, one of the above, five troubleshooting tips will get you back in control of your Roku TV’s volume again. As a last-ditch effort, you can always contact Roku customer service, especially if your Roku TV is under warranty.
That’s why you should always register your TV once you unbox it so you don’t have to jump through warranty hoops later on down the road.