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A few days ago, we received some reports from users about the “This webpage has a redirect loop” error that occurs on Google Chrome. This error prevents users from loading some websites.
The main cause of this redirect loop error is because the owners or managers of the websites have changed the URL to the new one. There are also a few other reasons that could lead to this redirect loop error, such as a wrong configuration, a wrong coding, or something wrong with the .htaccess file.
How To Fix “This Webpage Has A Redirect Loop” Error In Google Chrome
There are many reasons that could lead to the err_too_many_redirects error in Chrome. If it’s a problem on your side / your computer, you can use a few simple tips below to solve this redirect loop error. However, if it’s an error from the website like a wrong configuration or wrong coding, then there is nothing you can do to solve the problem unless you are the owner or manager of the website.
How to Fix “Err_Too_Many_Redirects” Error In Google Chrome
When you visit a website, the website’s stores “cookies” on your computer. If the owner of the website changes the old URL to a new one, then the new information won’t match with the information on these temporary files and could lead to the redirect loop error.
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To solve this error, clear all cookies and caches on your computer and the problem should be fixed. If you have a redirect loop error in Mozilla Firefox browser, do the same way to fix the issue.
If you don’t know how to clear cookies and caches on your Google Chrome browser, copy “chrome://settings/clearBrowserData” and paste into the address bar of your Google Chrome browser and press Enter.
You can also go into your settings or use a few cleaner tools like CCleaner to clear all cookies and caches as well as other data on your browser.
After you cleaned your browser, open the webpage again to check if the issue is fixed.
If the problem remains, then the cause is on the server side, and you can’t do anything to fix it (unless you server access).
Fix “This Webpage Has A Redirect Loop” Error From Server Side
If you have followed the guide above and cleared all cookies and caches on your browser, but still get the “redirect loop” error, then check the .htaccess file.
To test if the problem comes from the .htaccess file, remove it (make sure to save a backup) and reload the website. If the redirect loop issue is gone, then the .htaccess file is the cause of this error.
If you have recently installed any new script/plugin/add-on for your website, try to disable it and test your website again. If you are using WordPress, make sure you used website URL on “General Settings” section as well as the wp-config.php file.
If you couldn’t solve the “This webpage has a redirect loop” (or err_too_many_redirects) error on your website, contact us, and we will help you to fix this issue.