Last Updated on September 3, 2019

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A useful guide to fixing Your Connection Is Not Private error in Google Chrome. If you are getting this annoying issue on your Chrome browser, try applying all 6 solutions on this guide, one at a time, to get rid of it.

The Internet is a good thing in our life. It brings us great resources to learning, working or shopping through computers or mobile devices.

But it’s also a powerful thing, which hackers can use to exploit users’ information and then stealing from them.

There is much information that attackers can collect when users access the Internet through insecure connections. The privacy and personal information are important things.

We need to protect ourselves from attackers by using secured connections.

When you visit a website with an SSL secure method (or also known as https) and an error message show up as below, then please carefully take a look at the website address again and make sure it’s correct.

Your connection is not private

Attackers might be trying to steal your information from www.example.com (for example, passwords, messages, bank information or credit cards).


What is this error and why does it appear on your Google Chrome browser when visiting HTTPS websites?

Your Connection Is Not Private Error In Google Chrome

Your Connection Is Not Private

Typically, the above error message appears in your Google Chrome browser because there is a problem with the SSL connection, and your browser can’t verify the SSL certificate.

SSL is a secure method to encrypt data from your computer (in this case, it’s your browser) and send to the server, help to keep the information private and safe while transmitting – and opposite.

With this SSL error, it means your computer or current internet connection prevents the Google Chrome browser to load the requested website with a private and secure method.


Why SSL Errors Appearing In Your Chrome Browser?

There are many causes that could lead to this SSL error, such as unknown SSL certificates, expired SSL certificates or the connection between your computer and server isn’t secured. But here are three main reasons why SSL warnings appear:

  • The SSL connection between your computer and the server isn’t secured.
  • The SSL certificate is expired, set up in a wrong way or does not belong to the requested domain (NET::ER_CERT_COMMON_NAME_INVALID). Check out the example here to learn more about it.
  • The SSL certificate isn’t issued by a trusted organization. You know, it’s very easy to issue an SSL certificate and install on your website, no need to purchase from elsewhere. However, this SSL certificate isn’t created by a trusted company or organization.Most of the internet browsers only recognize trusted SSL certificates. So if you create an SSL certificate and install in your website by yourself, these browsers will show a warning because they can’t be sure the connection is secure and private.Don’t have much money to spend to purchase an SSL certificate? Check it out the free SSL certificate from CloudFlare or purchase one from NameCheap for $10.

Valid SSL Certificate

Fix Your Connection Is Not Private Error In Chrome Browser

As I mentioned above, there are many reasons can cause this SSL connection error. But you can only fix the SSL error when it came from your computer or your device.

There is no way to fix it if the SSL certificate is unknown, expired or a wrong setup from the server side until the owner fixes it, or someone who has the right to do.

In this guide today, I will tell you a few reasons that can lead to this error in your Chrome browser, and show you ways to fix it, or bypass it if there is no solution available.

Check The Date And Time Of Your Computer

In most cases, the wrong date & time on your computer is the main reason that prevents the Google Chrome browser to verify the SSL certificate. That’s why the SSL error message showed up.

check date and time on your computer

To resolve this SSL connection error, you need to adjust the date & time of your computer or any devices, which are receiving this error. After updating the date & time of those devices, the SSL error will be gone.

Check Your Antivirus Software Or Firewall

Sometimes, antivirus software blocks strange SSL certificates or connections. The best way to fix this SSL error is to turn off the https scan feature in your antivirus or firewall software.

If you think your antivirus or internet security blocked SSL connections, and there is nowhere to turn off “SSL Scanning” feature, you can try to disable the program temporarily to test.

If the issue is gone after disabling the program, I would suggest you switch to another antivirus or internet security program.

[full-related slug1=”best-free-adware-removal-tool-windows” slug2=”best-free-antivirus-software-windows”]

If you have installed and are using the Avast antivirus software to protect your computer from threats, you can go to Settings > Active Protection > Web Shield > Customize.

Avast Antivirus SSL / HTTPS Scanning

Avast Antivirus – HTTPS Scanning Feature

In the next screen, unselect the “Enable HTTPS scanning” feature and click the “OK” button.

Disable HTTPS / SSL Scanning

Disable HTTPS / SSL Scanning

But if you have installed Bitdefender as your antivirus program on your computer, you can go to Settings > Privacy Control > Antiphishing and then just turn the “Scan SSL” feature off.

You also need to disable the built-in firewall or third party firewall programs to make sure they aren’t a cause.

Disable The Warning Message To Bypass Your Connection Is Not Private Error In Google Chrome

If you don’t want to see the “Your connection is not private” or “Net::ERR_CERT_DATE_INVALID” error message anymore, just turn off it in your Google Chrome browser.

  • Type “chrome://flags” in your Google Chrome browser address bar and press the Enter key.
  • Find “Remember decisions to proceed through SSL errors for a specified length of time”, and then select the period you want to remember this selection.

remember ssl error on Google Chrome

  • After that, you only need to view this SSL error one time and just click on “Process to <website address> (unsafe)“. There is no more warning in the future.

Updated: I have received some reports from users telling me that this option is not available in Google Chrome flags anymore. They can’t find it by entering chrome://flags. I have tried myself, and it seems this option is disappeared. But some users still have it in their Chrome browser. So if you can’t find this option, try to use other methods.

Process To The Website With An Insecure Connection

In case you can’t fix this error because it’s a website error – you can choose to “Proceed to <website address> (unsafe)“, with your own risk. To do so, click on the “Advanced” link.

Click on the Advanced link

Click on the Advanced link to show “Proceed to website” link.

And then hit on “Proceed to <website address> (unsafe)“.

Fix Your connection is not private Error

Bypass the “Your connection is not private error” in Google Chrome with two simple clicks.

However, only use this method if you are sure the website you attempt to visit is safe.

This method is just for temporary, and nothing you can do to make this error disappears, except bypass or ignore it and wait for the owner or webmaster to repair. Until then, don’t provide any important information when the website asked because it’s not safe.

Ignore The SSL Certificate Error From Google Chrome Shortcut

This method is just a way to ignore and bypass the SSL connection error as I mentioned above. It can’t use to fix the problem permanently. However, it can make all warnings that related to SSL errors in your Chrome browser disappear for good, until you choose to show it again.

On your desktop, right-click on the Google Chrome shortcut and select “Properties“.

Add more parameters as you see in the picture below and click the OK button. After doing this, the error will be ignored all time, and there would be no error message in the future.

fix private error message

You should know that if this error comes with the error code: NET::ERR_CERT_COMMON_NAME_INVALID, then in most cases, it’s a fault from the server side. All you can do in this situation is only bypass the error message by clicking “Proceed” link or use ignore-certificate-errors– tag in Google Chrome shortcut.

Updated: The correct ignore tag in Google Chrome shortcut is:


To show you how this error will appear on your Chrome browser, I have created a test page which is now available at:


Just visit this website in Google Chrome browser and the error will show up.

Fix Your Connection Is Not Private Error In Android Or iOS Device

Basically, if the “Your connection is not private” error is appearing in your mobile devices, such as an Android or iOS smartphone or tablet, then it’s caused by those above causes.

The first thing to do is check and make sure the date & time on your mobile device is correct. If you have recently installed any new security software, I would recommend to disable them.

If you can visit the same HTTPS website with other browsers on your mobile devices, such as Firefox or Opera – then something just happened to your Google Chrome browser. You should try to remove all cookies, history and cached files on your browser.

To remove all these files, go to Settings > Privacy > Clear Browsing Data > choose what you want to remove and then click on the “Clear Browsing Data” button. Sometimes, this method is worked with desktop version too.

Clear Google Chrome Browsing Data On Android Or iOS

Clear Google Chrome browsing data on iOS or Android.

Resetting or reinstall Google Chrome would be helped, but only do it if above methods didn’t work.

That’s it!

I hope this information and methods can help you understand more about this SSL error as well as how to resolve when it occurs. You may also face this SSL connection error on Google Chrome browser in other platforms, such as macOS or Linux, and this guide is still helpful.

If you found other ways to fix this SSL error: Your Connection Is Not Private, in Google Chrome, feel free to share with me. I will update the article with your solutions to make it more useful.

If you have any question want to ask or need more help to resolve this issue, don’t hesitate to leave your comment below. I will answer your question as soon as I read your comment!

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Show Comments

198 Replies to “6 Ways To Fix “Your Connection Is Not Private” Error In Google Chrome”

  1. Karen says:

    It seems that my antivirus has an SSL filter feature and blocked it. Just turn it off and I’m able to visit https websites again.

    1. Smith K says:

      I have the same error and my antivirus software also blocks the SSL connection too. Now it’s fixed.

    2. raff says:

      Thanks for the useful guide. I just had to set the date correctly in my computer and I’m back to business again.

    3. noone says:

      THanks it’s working

      1. Tony Tran says:

        Glad that one of those tips helped you get rid of this irritating error in Chrome.

        1. Ben says:

          Thank you so much. Avast! was doing exactly this for me. What a pain!

  2. Kevin J. says:

    I just found this article from Google and it helped me to fix my issue, which appeared on Google Chrome browser. In fact, I don’t know what this problem is, but just resolved it.

    Thank you for the great guide.

  3. Larry T says:

    This guide helped me to fix the error. The cause is my antivirus was block SSL connections. Just turned it offbecause couldn’t found place to turn off the mentioned feature. Can you help? I’m using Kaspersky Internet Security 2016.

  4. Tim Berty says:

    This guide was helped me to resolve to fix my issue on Google Chrome which I have installed on my Windows PC. But now I got the same issue on my Android tablet and still can’t fix it yet. There is no security app is installed on my tablet and the date and time still correct.

    Any suggest?

    1. Tony Tran says:

      Have you tried to reinstall Google Chrome app on your Android tablet? Try it 🙂 Remember to backup your Chrome user data.

      1. Tim Berty says:

        I have fixed it. Just remove and download the Chrome again.

        1. Tony Tran says:

          Glad to hear that.

          1. binoj says:

            Remove kas antivirus

  5. Robert Dillion says:

    The method with adjust date and time is worked for me. I have just fixed this error on my Google Chrome on a Mac. It’s gone now.

  6. Anonymous says:

    Visitor Rating: 5 Stars

  7. Tony Tran says:

    Visitor Rating: 5 Stars

  8. David says:

    This article helped me to fix the problem in my Chrome browser. I got this because my antivirus has blocked SSL connections.

  9. Anonymous says:

    Visitor Rating: 5 Stars

  10. Anonymous says:

    Visitor Rating: 5 Stars

  11. Tommy says:

    It was hepful. I have resolved my issue in Google Chrome. Great 🙂

  12. Anonymous says:

    Visitor Rating: 5 Stars

  13. Devon says:

    I got the same issues on my computer and now it’s solved. This guide is very helpful to me.

  14. Anonymous says:

    Visitor Rating: 5 Stars

  15. Roz Henry says:

    After trying the numerous fixes found on many help sites, I found the following in chrome://flags, clicked ENABLE, and that solved the issue for me
    Allow invalid certificates for resources loaded from localhost

    Mac, Windows, Linux, Chrome OS, Android Allows requests to localhost over HTTPS even when an invalid certificate is presented. #allow-insecure-localhost

    1. Tony Tran says:

      Glad to hear that you have fixed your issue.

      However, I think it’s just a quick fix. For long terms, we shouldn’t enable it because HTTPS is important to encrypt users’ data and protect it from others.

    2. Lilid says:

      This method is really helpful. I have fixed this issue by using your method.

  16. David Bart says:

    In addition to receiving this privacy message incessantly, we were losing our internet connection regularly. I tried many of the above fixes with no results, including switching form Chrome to Firefox. I replaced the data cable from the modem to the phone jack and all problems vanished. it could just be coincidence but it’s easily done and worth a try.

    1. Tony Tran says:

      From my point of views, you encounter this issue due to networking issue and it’s rare. So I don’t mention in the guide. Anyway, glad to see that you have resolved the issue.

  17. Anonymous says:

    Visitor Rating: 5 Stars

  18. Anonymous says:

    Visitor Rating: 5 Stars

  19. Anonymous says:

    Visitor Rating: 5 Stars

  20. Anonymous says:

    Visitor Rating: 5 Stars

  21. Alex says:

    What about on a chromebook? When I right click on the chrome shortcut icon it doesn’t have properties as an option. The other options didn’t work for me.

    1. Tony Tran says:

      You can use this method from Roz, it may be helped.

      Type chrome://flags, clicked ENABLE the “Allow invalid certificates for resources loaded from localhost” and “Allows requests to localhost over HTTPS even when an invalid certificate is presented. #allow-insecure-localhost”

  22. Anonymous says:

    Visitor Rating: 5 Stars

  23. Stirling says:

    Using Chrome Beta on Windows 10. Yesterday started noticing the url icon switched to a solid green lock icon for https instead of white lock on green background as well as an ‘i’ in a circle for all non-https sites. I also noticed the bookmarks toolbar has my saved file folders as blacked out instead of manila colored and the spacing of all icons is slightly greater for bookmark bar and url. Possible reasons? Did the typical browser cleaning, anti-virus/malware check, and firewall investigation to no avail. Any suggestions?

    1. Stirling says:

      For the record, I made no recent changes (double checked and Permissions seem not have been changed), this issue was random and had never happened before, and I even tried uninstalling Chrome and reinstalling with no success to fix the issue.

    2. Tony Tran says:

      Hi Stirling,

      Can you take screenshots of this error, upload to imgur.com and send it to me by leaving comment here? Also, have you tried visit other https websites yet? Such as google.com, paypal.com, with HTTPS Is there any issue?

  24. Anonymous says:

    Visitor Rating: 5 Stars

  25. Ed says:

    I’m trying to access our router and getting the error, and the option to Proceed is no longer there. Anyone know how to get it back?

    1. Tony Tran says:

      It seems that you are trying to access your router through HTTPS method. Why don’t you try to access it through HTTP method, such as or! Is there any specific reason that you need to access your router through HTTPS? I know it’s more secure, but if you are in home network, try HTTP instead of HTTPS.

  26. Norizan says:

    Thank you very much Tony for this awesome tip. For me the problem was something that got to do with the date and time on my machine. After correcting the date and time , the problem was resolved. Keep up the good work. Cheers and have a nice day.

    1. Tony Tran says:

      Glad that it was helpful to you.

      Thank you.

  27. Anonymous says:

    Visitor Rating: 5 Stars

  28. Platinum says:

    Thank you.

  29. Akshat says:

    This pretty much fixed the ssl error in my chrome browser. Thanks

  30. Anonymous says:

    Visitor Rating: 5 Stars

  31. JP97392 says:

    I ran the repair option in my AVG Antivirus software and that corrected the problem.

  32. Dave Slomer says:

    I got the message at a bookstore. I wasn’t connected to their WiFi. So I connected to their WiFi: problem solved.

    1. Dave Slomer says:

      This was on an Android phone.

  33. JP Banks says:

    I hadn’t noticed but my date and time was way out of wack. I adjusted it a problem solved. Thanks.

  34. Chris Lentq says:

    Almost perfect 🙂
    The flag should not have two dashes following it.
    That is the correct invocation is:


  35. Jimmy says:

    I uninstalled chrome and reinstalled it without the updates that worked for me

  36. joe says:

    Anytime i go to browse a webpage i always see the the search bar a grey i with a circle around it . When i click on it it tells me that my connection is not private . after this i click on details and it is jsut a bunch of numbers and letters . anytime i go to like my mail or googles home page it has the green pad lock and looks like im good to go . Does anyone know what the problem is and how i can fix this ? thanks – Joe

    1. Tony Tran says:

      Can you tell me which website has that issue?

  37. Anonymous says:

    Visitor Rating: 5 Stars

  38. Dyna Remafello says:

    Thank you for showing up the solutions. Great Help 🙂

  39. Mr Trevor Barraclough says:

    None of the above worked for me ,so frustrating.

    1. Tony Tran says:

      Can you provide the URL that has this error? I can take a look at it to help you figure out.

  40. Anonymous says:

    Visitor Rating: 5 Stars

  41. V says:

    I work at a school and my phone refuses to let me Proceed past the error warning. The schools wifi is an unsecure, passwordless network. I cant use it at all without the message or it just not working in general.

    Any idea how to get my galaxy s7 to just work, at least on google?

    1. Tony Tran says:

      Have you checked the date and time of your Galaxy S7? If you haven’t, check it. Sometimes, incorrect date and time can cause this serious problem.

      Has anyone got the same issue like you? If other guys are encountering the same issue like you, it definitely from the network of your school. In this case, nothing you can’t do.

      It doesn’t have the “Proceed to the link?” link?

      1. alex says:

        im having the same problem

  42. Anonymous says:

    Visitor Rating: 5 Stars

  43. ken l says:

    I started seeing this “your connection is not private” now on all 4 laptops and my friends laptop now too. Try visiting cnn, espn, best buy, macrumors, aol.com, ebay. I tried so many methods from youtube and on these websites and nothing worked. I uninstalled my antivirus, reinstalled chrome, proxy settings, etc. on window 10 and none worked. I’m guessing it’s server side? I’m giving it a few days to see if something changes, or did chrome change something we didn’t know? thanks

    1. Tony Tran says:

      If it happened to both CNN, AOL, eBay and many others, I think something goes wrong from your site?

      Do you load my blog well? It also use HTTPS. If there is no problem from loading my blog, it could be a problem from server side.

      Besides, do you try to use Firefox to load those sites?

  44. Carl says:

    Thank you Mr. Tran. I found your article looking for a way around this issue because every time I tried to connect to the free wifi at the grocery store where I would have to click through Advanced & Proceed or make certain Chrome wasn’t my default browser prior to signing in to the network. I see now, or at least I think now I see this little mix-up is for my protection and a few more clicks to access free wifi, well I guess that’s the price I’ll pay to remain secure.

    So again, thank you, for spending more of your time so I can remain lazy but safe and with a little more knowledge.

  45. Amol says:

    Awesome trick you share with us. its really help me to fix ssl connection error in Chrome.. thanks a lot and keep posting good stuff.

  46. rajesh says:

    Thanks ,it really help me to fix connection error . Thanks for u r post.

  47. Alan Anderson says:

    Thanks for the article. My case seems a bit different. Only one website that I visit throws up this error message. The website does not have a security certificate of any kind (that I know of, I am not the designer). Its a fairly simple site built with Joomla: (bloc-brussels.com). So presumably the error is being caused somehow by the webs server. Is that the case do you think?

    1. Tony Tran says:

      I’ve tested the website and there’s no issue with it at all.

      If you are trying to insert your link here, then DON’T!.

  48. Anonymous says:

    Visitor Rating: 5 Stars

  49. Anonymous says:

    Visitor Rating: 5 Stars

  50. Belinda says:


    I have tried almost everything from any suggestion and still not managing to access this website \\https://cgate.telkom.co.za . Please can you assist.

    1. Tony Tran says:

      It seems that’s an error from the server side. You have to contact the owner or webmaster of that website and ask them to fix. The website can’t be accessed via both HTTP and HTTPS.

      1. Belinda says:

        Thank you, much appreciated.

      2. Belinda says:

        Just one other question. Would you know why some of my colleagues are able to access the website and some can’t?

  51. Tamara McClelland says:


    I am having this issue and cannot get around it. I KNOW that there is no way the American Girl site and ebay both would have a security license issue. I have checked my pc date/times, removed cookies and caches, reset Google Chrome and have installed Malwarebytes. No virus is being detected. I run ESET NOD32 Antivirus. This error is occurring on both my laptops using Chrome and Firefox. I have ATT Uverse as my provider Would they have changed something on their end to cause this?

    I have Santa Christmas shopping to do and can’t trust my connection.

  52. Joey says:

    Great info. I have been struggling with “your connection is not private” thing for long time. I tried everything in here and elsewhere but nothing is working for me. Ignoring the errors seems to work but very slow and does work on certain websites only. However, I the issue is only with chrome, interesting enough, when I backdate to 2014 chrome works fine but i have problems with other software such as MS office 360 which it looks expired. Any ideas?

    1. Tony Tran says:

      If you only encounter this error in Google Chrome, then it’s definitely an error within this browser. In case you have tried all above methods and can’t resolve it yet, I would recommend to reinstall Google Chrome. Just uninstall it, clean up, download the latest version and install on your PC again.

      It would help 🙂

      1. Kerrie Hollihan says:

        Tony if I uninstall chrome will I lost all my tabs?

        1. Tony Tran says:

          There are solutions to backup your Chrome. Read this article.


  53. Anonymous says:

    Visitor Rating: 5 Stars

  54. michelle says:

    Changing the date & time worked immediately! It helped to update my antivirus software & then the problem was fixed!! Thank you!!!

  55. frank says:

    i kept getting that and then got the message my sign in info needed updating – did that and problem went away!

    1. Tony Tran says:

      When you get this?

  56. shawn says:

    it dont work

    1. Tony Tran says:

      Can you explain a bit further regarding the situation you are facing?

  57. Anonymous says:

    Visitor Rating: 5 Stars

  58. Anonymous says:

    Visitor Rating: 5 Stars

  59. Anonymous says:

    Visitor Rating: 5 Stars

  60. Anonymous says:

    Visitor Rating: 5 Stars

  61. Anonymous says:

    Visitor Rating: 4 Stars

  62. Anonymous says:

    Visitor Rating: 5 Stars

  63. Abidha says:


    Thank you so much for helping me out to fix the errors.

  64. David says:

    If I change date too previous day all fixed nothing else works

    1. Tony Tran says:

      Can you explain a bit further?

  65. David says:

    Having the correct date and time does not get rid of message but having the date 2days previous does get rid of message? Any help would be welcome

    1. Tony Tran says:

      Which website you got this problem?

      Can you take the screenshot of it?

  66. David says:

    Google home page just says computer not safe etc date and time invalid sorry on pics may have to get someone out too look at it as I don’t know what else to do

    1. Tony Tran says:

      Which device you use and get this error? Computer, mobile?

      Have you tried any other devices in the same network to see if there’s any error occurs?

      It could be a problem with time-zone, make sure you choose the correct one.

  67. kevan says:

    i updated mu advast virus database and everything is ok now

  68. David says:

    Running on a pc all other devices run ok, date time and zones all correct, error message reads Net::err_cert_date_invalid

    1. Tony Tran says:

      According to the err code, it’s surely you got a wrong date & time on your computer. However, I haven’t seen the situation like you before because normally, when changing to correct date & time, the error will go away. But in your case, you have to back to two days.

      Can you tell me a bit more?

      Operating system?
      Have you tried to load the same site in Firefox yet?

  69. Eli says:

    Multiple times you wrote “process to …” The word Chrome is displaying is “proceed”.

  70. Katia says:

    I have tried everything you mentioned and nothing worked. I have windows 7 and I’m having this problem on my laptop. I’m trying to access google.com.br.

    1. Tony Tran says:

      Do you use any other internet browser? Such as Firefox? What’s the result when visiting the same url? For example google.com.br?

  71. Anonymous says:

    Visitor Rating: 5 Stars

  72. Khalid says:

    Dear, could you please check this website shiptao.com, i access the website from Chrome and Dolphin browser in my android device, it says your connection is not private, so could you please check the website ? thank you

    1. Tony Tran says:

      I’ve checked the site you mentioned and yes, it got the error. Here is what I found:

      This server could not prove that it is shiptao.com; its security certificate is from *.prod.sin2.secureserver.net. This may be caused by a misconfiguration or an attacker intercepting your connection.

      From my point of view, this site is using an unpopular or self-created SSL certificate which browsers can’t verify the trust of it.

      It could be because misconfiguration because the SSL certificate is only valid for *.prod.sin2.secureserver.net, not for shiptao.com.

      You are the owner of this site?

  73. brown t says:

    Am using a Mac without antivirus software. Netflix, Capital One among others are giving me this error message.
    My date and time are correct and I cleared all browsing and cookies but the problem persists.

    I can get past the error message as you described above. Can you help me with a permanent fix?

    1. Tony Tran says:

      In order to diagnose, can you tell me whether the issue occurs when you use other browsers or not? It may not having the same error message, but similar.

      1. brown t says:

        I just got though without the https warning in safari. So no it does not seem to be a problem with safari, only chrome.

        1. Tony Tran says:

          I have one more question, do you get this SSL warning when visiting a specific website, or all HTTPS sites?

          • In case of getting this SSL warning when loading one or some specific sites, I think the problem may come from those sites because they have self signed or untrusted SSL certificate. In this case, you can try to bypass the warning or import the SSL if you trust those sites.
          • If you get this warning when visiting any HTTPS sites, then the problem definitely comes from your Google Chrome. You can bypass it with the below method, or re-install it. In case of selecting reinstallation solution, make sure to backup your Google Chrome first to ensure your data is safe.

          Type chrome://flags, clicked ENABLE the “Allow invalid certificates for resources loaded from localhost” and “Allows requests to localhost over HTTPS even when an invalid certificate is presented. #allow-insecure-localhost”

          1. brown t says:

            I’m pretty much getting it from random websites not all (go figure). For instance I just went to NAPA Auto parts and got the message. Will try the second bullet point. Apologies for the delayed response. Will respond again when this works.

          2. brown t says:

            bullet point 2 worked. yep the more sites i went to the more the ssl warning showed up.


          3. Tony Tran says:

            So, have you resolved or bypass the issue yet? Do you need any further help from me?

  74. Christine says:

    Your connection is not private

    Attackers might be trying to steal your information from google.com.ph (for example, passwords, messages, or credit cards). NET::ERR_CERT_AUTHORITY_INVALID

    why can’ t I fix this problem? I tried everything but still pops this error.

    1. Tony Tran says:

      Do you use any other browser on your computer? Such as Firefox? Does it get any error?

      1. Christine says:

        Yes. I tried using Firefox and still gets the same error. Then there is this different sites that will just pop-up from nowhere then when I tried closing those tabs there were so many apps already installed in my laptop.

      2. christine says:

        Yes. Still I got the same error.
        Then there were different apps appear from nowhere. Seems like someone else is connecting in my laptop.

        1. Tony Tran says:

          Can you take a screenshot of that popup and show me?

          1. christine says:

            Искать в Интернете

            another app came again and I really don’t understand what it is.
            PS: I can’t post screenshots here.

          2. Tony Tran says:

            You can upload the file to imgur.com and paste the link here.

          3. Tony Tran says:

            Could you tell me which type of device you are using? Which operating system you are using?

            Have you installed any new apps lately?

  75. Christine says:


  76. brown t says:

    Tony, apologies for the delayed response. Yes, your advice corrected the proble.

  77. Nathan says:

    I just installed Chrome last night. The only site I have run into problems with so far is Wikipedia. I can access it through Firefox, but not Chrome. I get the “Your connection is not private” screen. When I click “Advanced”, there is no option to “Proceed”. Honestly don’t know what to do.

    1. Tony Tran says:

      Does this issue occur when you visit other HTTPS sites? Or only happens with Wikipedia.org?

      Which method (in this post) have you tried?

  78. Timo says:

    Thank you for this thread! I have read all the available threads on the internet according to this problem, and yours seems to be the best. However, it didn’t fix my problem.

    I’m having error message NET::ER_CERT_COMMON_NAME_INVALID when I’m trying to access paypal.com website. I haven’t encounter the issue on any other web pages than paypal’s. When the problem occurs, I’m having the error message on all browsers and all computers in my home network. Sometimes I’m able to access site for a few minutes after rebooting my router, but then the problem appears again.

    I just tried to type “ipconfig /release” and “ipconfig /renew” on cmd and immediately after that I was able to connect paypal website again with all browsers. It seems to be a network issue, so do you have any suggestion what could cause the problem?

    Thank you!

    1. Tony Tran says:

      I thought it was an expired/wrong cache record in DNS on your computer. After cleaning up by renew IP address, everything would be good as you did.

      Glad to hear that my article helped you to resolve the issue.

  79. Beth Jansma says:

    None of the above methods have worked on my new chromebook. I’m using college campus wifi. I enabled the #allow-insecure-localhost and that didn’t change anything. There are no other links available when I click on “advanced” under the “your connection is not private screen. I don’t know what else to do.

    1. Tony Tran says:

      This issue occurs when you visit all HTTPS sites or some specific sites?

      Have you tried other browsers like Firefox yet?

      1. Beth says:

        I can’t get to any HTTPS sites and I only have google chrome downloaded and I can’t download firefox without connection.

        1. Tony Tran says:

          Okay. I saw that you have used #allow-insecure-localhost method and it didn’t work.

          If you have clean up all cache & temp files of Google Chrome and it didn’t work also, then you should reset Google Chrome.

          After resetting Google Chrome, if the issue persists, let try to clear DNS cache of ChromeOS. Follow the instructions below:

          – Open Google Chrome and fill in chrome://net-internals in the address bar and press Enter.
          – The net-internals screen will show, choose “DNS” from the drop-down list. Then, click on the “Clear host cache” button.
          – After that, restart your computer.

          Post back to me with the result.

  80. Beth says:

    I went through all the steps and no change. There must be something seriously wrong with my chrome browser and ssl connection.

    1. Tony Tran says:

      Are you able to access App Store?

      Just download these browsers to try:



      Find its name and download.

      1. Beth says:

        I can’t access it. I think I will just wait until I’m in a different location and try to download firefox.

        1. Tony Tran says:

          I’m afraid that the issue could be on your Chromebook. So switching to another location or using another network won’t help at all.

          In case you don’t store any important data on your Chromebook, try to reset it. I think it might help.


  81. Chris says:

    Thanks great help stupid clock wasn’t set.

    1. Tony Tran says:

      I’m glad to know that my guide helped you to fix the issue.

  82. Bill says:

    Wow Tony, you have helped a lot of people! Is it my turn? I get the dreaded message only from bay181.mail.live.com only (hotmail) on a hardwired W7 computer with Chrome, Firefox and IE. Hotmail works on my iPhone with wifi.

  83. Bill says:

    …time and date match my iPhone.

  84. Zia says:

    Facing the same in Safari popup appears that connection is not secure, it is with one perticuler site. rest online sites it is working fine.

    1. Tony Tran says:

      Can you please tell me the URL of the site?

  85. perfectstorm says:

    Heres an easy fix: Change the http(s) to http in your destination URL. Bingo.

    1. Tony Tran says:

      Unfortunately, this method will only work for sites that allow both types of URL, HTTP and HTTPS. And it’s a misconfiguration, not a feature.

      In most cases, when a site turn HTTPS, when you visit HTTP, it will automatically redirect to HTTPS, automatically.

  86. Satish Ahuja says:

    i’m receiving this type of error while i access irctc website( NET::ERR_CERTIFICATE_TRANSPARENCY_REQUIRED),
    In my antivirus the ‘web shield’ option was already disabled also firewall was . I follow your procedure to bypass or disable this error but i’m failed to fix it. I’m using NPAV antivirus.

    1. Tony Tran says:

      You got this issue in one particular HTTPS site or all HTTPS sites?

      Is there any link to bypass?

      Do you have any other web browsers on your computer? Does it got this error too? It might come with a different type of error message, but similar.

  87. Lucius says:

    Hi, Tony
    I got the message and dug into my internet security software (Avast) and found that if I disabled the firewall, I was able to ping the wireless adapter. However, I tried to customize the Firewall settings (network profiles, Raw Sockets, etc.) to narrow the issue down to no avail. Should I remove Avast or wait for all the sites to update their HTTPS settings? Craigslist, Amazon are some of the sites. Interestingly classics.autotrader.com is not accessible, however autotrader.com is. Go figure…
    Any help is greatly appreciated. Great article, btw.

    1. Tony Tran says:

      If you are using Avast, I have written instructions on how to turn off HTTPS scanning feature. Have you tried it yet?

  88. Lucius says:

    I must have missed it. Can you explain again. Thanks for your patience. 🙂

    1. Tony Tran says:

      Here is it:

      If you have installed and are using the Avast antivirus software to protect your computer from threats, you can go to Settings > Active Protection > Web Shield > Customize.

      In the next screen, unselect the “Enable HTTPS scanning” feature and click the “OK” button.

      1. Lucius says:

        Is this a internet security software issue or a computer issue? Should I change providers?

        1. Tony Tran says:

          Many causes can lead to this issue. In order to resolve it, you have to tried all the methods mentioned in this article.

          1. Lori says:

            I’ve tried everything in this article and nothing has fixed the issue. I’ve had to uninstall Chrome and use a different browser just to access email and other sites. I will have to access my gmail from a different computer. I have two other computers at my desk where Chrome works fine, so this is not an issue with my provider. It’s a Chrome/Windows 7 issue.

          2. Tony Tran says:

            I have a few questions want to ask you first.

            I saw that you have reinstalled the Chrome and the error remains, then it would be something on your computer, not actually from the browser. Do you have any other browser on your computer, such as Firefox? Is it load the same website normally or get the “Your connection is not secure”?

            This problem appears when you visit some particular HTTPS websites or all the HTTPS sites?

  89. Michael Cornea says:

    Great, thanks buddy. Resetting did it for me, I think the time and date might have been out of wack. Many thanks, Michael

  90. Dan L. says:

    I had problems accessing major websites from my Chromebook. I tried clearing browsing history, cookies, etc. That didn’t work. I then went to check which version of Chrome I had via menu, settings, about Chrome OS. It said I didn’t have the latest version and had a button to restart the device. I did the restart and it fixed the problem.

    1. Tony Tran says:

      Yeah 🙂 Sometimes it could be a bug in the old version. To fix it, just need to update to the latest version.

      Good to hear that your problem was resolved.

  91. Anonymous says:

    Visitor Rating: 5 Stars

  92. Anonymous says:

    Visitor Rating: 5 Stars

  93. Jim says:

    Handy guide! I have turned off ssl scanning feature in Avast and the issue is gone, never repeat 🙂

  94. Lori says:

    I’ve tried every suggestion on this page. I’ve also uninstalled and reinstalled Chrome and get the same problem. WHAT TO DO NOW? I’m completely locked out of EVERY page I try to access via Chrome.

  95. Suzanne says:

    Hey Tony! And awesome that you are being so helpful! I still can’t seem to solve it. I’ve got the error on my mac, in all browsers. In chrome I get popups with every website ‘authentication required’ and asks for name and pw. Also imail doesn’t connect. I’m on the same connection with my phone and that does work. So it must be some settings on my laptop. I also tried router reset. That doesn’t help either. Thanks for your help!

    1. Tony Tran says:

      “authentication required” is not actually related to this one. It must be something else. Can you take a screenshot of this “authentication required” window and send it to me?

  96. Fazira says:

    Thank you for this useful tips! This help to solve my problem

  97. Anonymous says:

    Visitor Rating: 5 Stars

  98. sherran says:

    good! its running normally now. thanks broo

    1. Tony Tran says:

      Glad that this guide helped you to get rid of it.

  99. Anonymous says:

    Visitor Rating: 5 Stars

  100. Jesse says:

    Hey tony
    This issue just started happening to me out of no where. chrome was working completely fine until later today i open chrome and got this message for every site i try.
    I have tried all methods above and have had no results. I have ran both virus and malware scans, both come back negative results. I have uninstalled and reinstalled chrome twice. with the same result happening as soon as i open chrome.

    Your Connection is not private

    Yet my other browser IE works fine and I am able to access all sites. I am unsure of where to go from here.
    any help you could provide would be great.

    1. Tony Tran says:

      If your other browsers like Internet Explorer or Mozilla Firefox work fine, then you should:

      – Backup your Google Chrome browser with Google Sync account.
      – Uninstall your Google Chrome browser.
      – Download CCleaner and clean up all temporary files related to Google Chrome. You can also use this application to uninstall your Google Chrome browser completely.
      – Reboot your computer.
      – Download the latest version of Google Chrome and install it again into your computer.

      After applying those steps, I think you will get rid of “Your connection is not private” error.

      I also would recommend downloading Mozilla Firefox and use it as a secondary web browser. It doesn’t take much CPU or RAM. Don’t worry!

  101. Jesse says:

    Hey tony, thanks for your reply. I have removed chrome and switched to firefox but now that browser shows the following.

    search.yahoo.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER


    Peer’s Certificate issuer is not recognized.

    HTTP Strict Transport Security: true
    HTTP Public Key Pinning: false

    Certificate chain:


    I get this issue trying to go to you tube, Ebay, Google. Any site basically, yet it works fine on IE. So could this then be an issue on my end ? or should I still use CCleaner?

    Thanks for the help.

    1. Tony Tran says:

      I would recommend downloading and installing malware scanner like Malwarebytes.com and do a full scan of your computer. I doubt your computer has infected some kind of viruses or malware that block SSL connections (or fake it for some specific purposes).

      According to the information you provided, the scope of this error isn’t on your Chrome browser. It’s about something was wrong on your computer.

  102. Jesse says:

    Hey thanks for the help Tony.

    I have done what you suggested and have come up clean. so at this point I Am back at square one, both Malware bytes and bit defender 2017 are showing a clean system. My date and time are correct and I have had no issues like this before. It seriously started doing this out of the blue. The day it happened chrome had been working fine and I was on it earlier that day, then that evening it started to show that issue for every site. So I am unsure of the problem If you can think of anything else I am all for it. I should mention I am running on windows 7 Pro.

    1. Tony Tran says:

      Can you go to Control Panel -> Programs & Features and then list out all programs you are using? If there’s no viruses or malware on your computer, it could be caused by one of those programs.

      Also, is the Windows Firewall turned on? Can you try to turn it off and try again?

      One more thing, if possible, you can try to use another computer (a smartphone would be okay) to connect to the same network that your Win 7 PC (the one that’s getting this issue) and test whether this issue come up or not.

      Get back to me the result!

  103. Jesse says:

    Other devices such as my lap top and phone work fine and can access all browsers and sites. my windows fire wall is off and is being handled by Bitdefender at least that’s what it says. last night I was looking around in fire fox and I ended up getting a read out I think of why the error had occurred and in a couple lines of text it said the my system date was set the wrong way and that I needed to change it to the proper format yet I checked my system clock and it was completely synced. I found it on a DOM source page I think I just saw it in passing really.

    My programs in use are as follows

    Various games installed
    Microsoft.Net framework 4.6.2
    WinRAR 5.40
    Nvidia Drivers
    14 variations of Microsoft Visual C++ redistribtutable ranging from 2005, 2008, 2010, 2012, 2013, 2015

    That’s about all my programs. all total about 78 programs on a SSD and 4TB hard disk drive.
    I don’t have that many programs I run I Keep my PC vary lean aside form a few games I have installed.

    if you require it I can list every single program listed but those are the stand out ones or the one I put on the rest came with the PC when I Bought it.

    Thank you for any help

  104. Jesse says:

    I FIXED IT !!!!!

    It seems it was ADFender blocking it some how. on a shot in the dark I went in and disabled filtering on AdFender and then went to firefox and tried a few different sites like youtube and google and it worked !!!

    Such a small little thing can cause so many problems jeez. anyway Thank you for all your help during this issue.
    looks like I will have to find a different ad blocker.

  105. Jesse says:

    I guess adfender was filtering HTTPS connectionsso I turned that off and it seems to work now for all sites.

    1. Tony Tran says:

      Yes. That’s also the one that can caused this issue. As I mentioned in the article, antivirus or any other application that has SSL scanning or filtering feature can cause this error. You need to turn it off.

  106. Anonymous says:

    Visitor Rating: 5 Stars

  107. taks says:

    thanks a lot. such a big help.

    1. Tony Tran says:

      I’m glad that those tips helped you resolve this SSL connection issue in Google Chrome

  108. Ashley R says:

    Can you help me? I have the “your connection is not private” message appearing but the specific one is NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM

    I’ve checked my date and time and followed this guide but doesn’t seem to work. Ideas?

    1. Tony Tran says:

      If you have tried all methods I mentioned, then the only way is to use bypass tag.

      Have you tried to update your browser to the latest version or reinstall it yet?

      Does this error appear when visiting one specific website or all HTTPS websites?

      1. Ashley R says:

        All websites. I’ve tried the things mentioned and no luck.

        1. Tony Tran says:

          Can you list out all apps you are using on your computer? Does this error occur when you use another browser?

  109. Asiah says:

    Hey Tony, I tried all of the methods but unable to solve the issue. I am not able to access netflix.com only, the other HTTPS websites are working fine… Each time I enter netflix, “your connection is not secure” message pops up or {“code”:”MethodNotAllowedError”,”message”:”GET is not allowed”} message on a blank white screen.

    I have tried changing the time and date, clearing browsing data, block extensions… nothing seem to work. I also can’t login to Netflix on the windows app (error: B2-N109) and other browsers(firefox).

    Can you please assist?

    Thank you for your help in advance…

    1. Tony Tran says:

      Have you tried to turn off antivirus or firewall on your computer?

      Try this command on your Command Prompt (Admin) and restart your computer.

      ipconfig /flushdns

      Then test again!

  110. Showkat Ahmad Dar says:

    Thanks For Help

  111. Stalingrad says:

    The shortcut worked in Vivaldi, but I’ve used / instead of –
    → /ignore-certificate-errors

  112. sam says:

    After trying all the above methods/ options and with none of them working except messing up the configuration, i finally came across a internet site that solved this problem – i used to get this error on my chrome browser. On the screen that has the error msg, type “THISISUNSAFE” and press “Enter” key, and presto, it gets you past the error msg.

  113. Abhishek says:

    Nothing is working for me

  114. Bill Sanders says:

    Excellent tutorial – Thanks!

  115. kenneth k says:

    “If you can visit the same HTTPS website with other browsers on your mobile devices, such as Firefox or Opera – then something just happened to your Google Chrome browser. You should try to remove all cookies, history and cached files on your browser.”

    Thats what I did – because of something else – and thats when this happened. And I cannot get rid of it. Some sites I cannot even access, as they employ “HSTS” – whatever that is

  116. Khanh says:

    Hi Tony,

    Thank you so much and today is my lucky day that I tumbled onto your webpage. I’ve tearing out my hair with that annoying “Your Connection Is Not Private” error in Google Chrome and unable to do anything leave alone using it. Thanks to your awesome tip that I got it up and running now. The fix you helped me was:

    But if you have installed Bitdefender as your antivirus program on your computer, you can go to Settings > Privacy Control > Antiphishing and then just turn the “Scan SSL” feature off.

    You are AWESOME!

    Cảm ơn bạn nhiều lắm!

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